Changes in an organization can result in conflicts between the management and the employees if thorough diligence was not conducted in the change management process (Huber, 2017). In this case, the new director has implemented new changes without giving the employees an opportunity to participate and prepare for the new changes in the organization, which has caused resentment in many nurses, which might negatively affect their relationship between the new director and the nurses leading to a conflict (Huber, 2017). Even though the director has the power to implement the new changes in striving to achieve the organization’s goals and objectives, these changes must involve a proper communication process, which the director did not apply during the change process (Huber, 2017). The nurses were not aware of the changes and did not participate in the process.
Communication is important in an organization in addressing any issues and allowing everyone to participate in the decision-making process (Huber, 2017). Due to the resentment of other nurses who are not able to communicate with the director, this might be a contributing factor leading to a conflict between the members and the director (Huber, 2017). This factor can be managed through proper communication channels in the organization. This can be achieved by the director changing his/her leadership tactics and although he/she has the power to enact any changes which will benefit the organization, it is necessary for him/her to allow the employees to participate in the process since any changes will either impact them positively or negatively (Huber, 2017).
Being a good leader involves being a compromising and an accommodating leader who is able to consider other members before implementing a change and put measures that bring a balance between the organizational goals and the employees’ roles (Huber, 2017). A meeting can be held between the director and the employees to determine the director’s perspective and the desired outcome where the employees also explain their issues which might be unknown by the director and strategies to address any issues determined which will ensure cooperation and teamwork in the shared vision (Huber, 2017).
Huber, D. (2017). Leadership and Nursing Care Management. Saint Louis: Elsevier Health Sciences.