Person-centred care is based around establishing effective personalised means of communication with residents

Person-centred care is based around establishing effective personalised means of communication with residents. When providing person-centred care, individual are involved in the entire planning process of the care, which can be deemed to provide verbal consent.

Any discussion about their treatment and care must be given in a sensitive and understandable way.

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Consent is gaining someone’s permission or a person’s agreement to do something or make something happen.
• Voluntary – the decision to either consent or not to consent made by the person themselves, and must not be influenced by pressure from medical staff, friends or family.
• Informed – the person must be given all of the information in terms of what is involved, including the benefits and risks, whether there are reasonable alternatives.
• capacity – the person must be capable of giving consent, which means they understand the information given to them and they can use it to make an informed decision
A new piece of legalisation has been brought in to play, the GDPR.

“The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU). GDPR will come into effect across the EU on May 25, 2018.”

The GDPR was designed to replace Data protection and to reform the rights of EU citizens by creating a data protection law framework and give people back control of their own personal data whilst strict rules are to be followed by those working and processing the data.
With this new piece of legalisation coming into play, at St Mary’s we have the needed to ensure that we are working in line with the new GDPR law. As a care provider, we hold personal data on all of our residents and employees. We were required to follow this law and to have given the information about the GDPR to all of our supported people and employees by 25th May 2018 to gain consent.
To enable us to do this, we produced and sent out an easy read document to our residents containing the information on the new legalisation that we must adhere to as well as a consent form to gain permission to continue to send out information about our service such as events take place within the home. All of our residents were informed that they have right to ask us what information we hold and how we store their personal date. Gaining consent of the residents we support, to access their personal data, is to ensure that we can work in partnership with other professionals within the care network to support them to get the best opportunities and outcomes with the support we provide.


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