Audits are evaluations of systems to ensure the best product or service is produced

Audits are evaluations of systems to ensure the best product or service is produced. Laboratory audits are systematic and critical analyses of every aspect of the provided pathology service. The objectives of audits are:
• Solving problems associated with process or outcome
• Monitoring workload in the context of controlling demand
• Monitoring introduction of new tests and/or changes in practice
• Monitoring adherence with guidelines
• Monitoring of analytical quality
The specific risks audits investigate in quality management system evaluations are health, process, business and compliance. Compliance audits ensure all laboratories abide by the standards set by the accreditation service, MHRA and other regulatory bodies. Systems, such as the training plan for new employees, can also be audited ensuring all biomedical scientists work in conjunction with the quality management system. The testing methods and result reporting can be evaluated to identify areas for improvement, ensuring the best service is provided to users. The audit trails are very important, as they enable easier identification of the reagent and piece of equipment used for investigations carried out in haematology. This information can be used if a particular batch of reagents or equipment is recalled for affecting results. Health and safety is also an important part of the quality management system and audits can evaluate if the working environment, equipment and test methods are safe enough to enable compliance with the accreditation and regulatory bodies and other policies.

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